Privacy policy
Dryridge Roofing & Building Services (“we”, “us”) respects your privacy. This policy explains what personal information we collect and how we use it, in line with UK GDPR and the Data Protection Act 2018.
What we collect
When you contact us by phone, email, WhatsApp or our website form, we collect the details you choose to give us. This is typically your name, phone number, email address, the address or area of the property, and details about the work you need. Website form messages are passed to us by email through FormSubmit (formsubmit.co).
How we use it
- To respond to your enquiry and arrange a survey or quote
- To carry out and manage any work you ask us to do
- To keep records for accounting, insurance and guarantee purposes
Our lawful bases are taking steps at your request before entering into a contract, performing that contract, and our legal obligations. We never sell your information or use it for unrelated marketing.
How long we keep it
Enquiries that do not lead to work are deleted after 12 months. Records relating to completed work are kept for as long as needed for guarantees, insurance and tax obligations, usually up to 7 years.
Cookies
This website does not use advertising cookies. With your permission, we use Google Analytics to see how many people visit the site and which pages they use. Its cookies (named _ga) last up to 2 years and collect details such as your approximate location, device and the pages you view; we never see who you are. Analytics only runs if you click Accept on the cookie banner, and you can change your mind at any time using Cookie settings at the bottom of every page. Your choice is remembered in your browser's local storage. Fonts are loaded from Google Fonts, which may log your IP address as part of delivering the files.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email dryridgeroofingservices@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Contact
Dryridge Roofing & Building Services · Dover, Kent · 07348 481011 · dryridgeroofingservices@gmail.com